Clarification Regarding Our Business Practices
No Guaranteed Treatment or Success Claims
Afronile Healthcare P1vt. Ltd. does not guarantee medical treatment, treatment outcomes, cures, or a 100% success rate. We do not promise or represent that a particular medical procedure will result in a guaranteed cure or successful outcome. Medical treatment and outcomes vary from patient to patient and are determined by the patient’s medical condition and the assessment of qualified healthcare professionals. Any treatment recommendations, expected outcomes, and clinical decisions are provided by the respective doctors and healthcare institutions after appropriate medical evaluation.
No Misleading Claims About Doctors or Hospitals
Afronile Healthcare Pvt. Ltd. does not intentionally make misleading claims about doctors, hospitals, their qualifications, specialties, services, or treatment capabilities. When we present information about a doctor or hospital, our intention is to provide patients with relevant information about the healthcare provider they may consult. We clearly identify Afronile Healthcare as an independent medical tourism and healthcare facilitation company and not as a hospital, clinic, or medical provider. Doctors and hospitals remain independent healthcare providers, and all diagnosis, treatment recommendations, medical procedures, and clinical decisions are made by them.
Use of Hospital Logos and Branding
The hospital logos and brand names displayed on our website and marketing materials belong to the respective hospitals and healthcare institutions. These logos are used to identify and present the healthcare providers with whom we have established relationships or whose services we facilitate for international patients. We do not intend to represent ourselves as these hospitals or suggest that Afronile Healthcare owns or operates them. The use of hospital names and logos is intended for identification and healthcare coordination purposes, and we use such branding based on our relationships and permissions from the respective healthcare institutions.
Clear Identification of Our Role
Afronile Healthcare Pvt. Ltd. operates as an independent medical tourism and healthcare facilitation company. Our role is to help international patients connect with suitable hospitals and qualified healthcare professionals and to coordinate non-clinical aspects of their medical travel, including consultations, appointments, medical documentation, visa guidance, travel, accommodation, interpretation, and communication with healthcare providers. We do not independently diagnose patients, prescribe treatment, perform medical procedures, or guarantee medical outcomes.
Commitment to Transparency
We are committed to maintaining accurate, transparent, and up-to-date information about our company, healthcare providers, and services. We understand the importance of clearly distinguishing our facilitation services from the medical services provided by hospitals and doctors. We are willing to provide supporting documentation regarding our business identity, healthcare relationships, hospital partnerships, and authorization for the use of relevant hospital branding where required.
Use of Patient and Enquiry Information
Afronile Healthcare Pvt. Ltd. collects and uses patient information or enquiry details provided directly by patients or by their authorized friends, relatives, or representatives solely for the purpose of coordinating and following up on their healthcare enquiry or treatment journey. This information may be used to communicate with the patient, their family or authorized representative, hospitals, and healthcare professionals regarding consultations, appointments, medical reports, treatment updates, travel arrangements, and other relevant coordination requirements. We do not use patient information to make false medical claims, guarantee treatment outcomes, or misrepresent the services of doctors or hospitals. We aim to handle such information responsibly and only for legitimate healthcare facilitation and communication purposes, subject to applicable privacy and data-protection requirements.